Ivar Hill

Mad Otter Games
Developer
#1
Hi, Everyone,

Our policy regarding the conversion of public villages to private is as follows:

A minimum of 40 guild members must reside in the village. (All previous requirements have been removed.)

If 40 guild members are living in the village, please submit a Customer Support Ticket requesting that the village be made private. On the support form, you will find a category just for that purpose. On the submitted ticket, please clearly state:
  • Your Server
  • The name of your village
  • The name of your guild
  • The number of guild members residing in the village
Once the village has been converted to private, a minimum of 40 guild members must always continue to reside in the village. If, at any time, the number drops under 40, our system will automatically revert the village back to its former public status. However, there is a two week grace period before that will happen. Villagers will receive a notification alerting them that in two weeks their village will be made public unless the minimum requirement is met again.

If a private village does go open again, at any time after that, once the 40 guild member requirement is reached again, our system will automatically convert it back to being private. (It is automated, meaning it’s not necessary to re-submit requests for manual conversions.)

*Also, please note that non-guild members residing in a village before it was first converted to private, have every right to continue living in that village. Harassment or pressuring of non-guild members to move out of the village will not be tolerated.
 

Majenta

Villager
Forum Moderator
Platform
PC
#4
If you received NO reply, not even an automatic one, did you send a CS Ticket or a bug report?
 

SKAAVVEEK

Adventurer
Royal Guardian
Characters
See Signature
Platform
PC
#10
However, there is a two week grace period before that will happen. Villagers will receive a notification alerting them that in two weeks their village will be made public unless the minimum requirement is met again.
Hey Ivar, where is this notification located?
 
Characters
Mari Blue, Saffira, Chris30s
Platform
PC
Last edited
#15
Not a great option, but...
Wouldn't having enough guild people move out of the village trigger the automatic conversion?
Once that happens, they could move back in.

Not sure if leaving the guild would do the same (rather than leaving the village).


Nevermind... just re-read OP. System will auto convert once 40 member requirement met again.
 
Forum Moderator
Characters
IrishElf, Rishi, Irish, Elf
Platform
PC
#16
Yeah, I tried a CS ticket and they turned me down. Unfortunate in our case, we'd like to be able to use the village to meet new people. We're not really the recruiting type of guild.
It's not a matter of turning down or refusing your request. What you have requested isn't part of the mechanics of villages. As much as they might want to help, it cannot be done.
 
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