Ivar Hill

Mad Otter Games
Developer
Last edited
#1
You may be asked by support to provide a traceroute log, in case there are network issues preventing the game from functioning normally. Please see below for detailed instructions on how to do this.

I’m playing on PC.
If running the game on PC, unless otherwise asked you should use WinMTR to provide us with information. Here is how to do this:
  1. Download WinMTR here: https://sourceforge.net/projects/winmtr/files/latest/download
  2. Right-click the downloaded file and choose “Extract All”.
  3. In the folder that appears, open WinMTR-v092 (the number might vary) -> WinMTR_x64 -> WinMTR.exe.
  4. In the “Host” field, enter "moconnect.net" (without the quotes).
  5. Press “Start” and let it run for 1 minute.
  6. Once done, click “Copy text to clipboard”, then paste it where requested.
I’m playing on mobile.
If on mobile, you can use a traceroute app to get the same information. There are many free apps available, such as these:
  • iOS: iNetTools
  • Android: TracePing
If you would prefer to use another app, make sure you use one that provides information on packet loss as this is important for us to troubleshoot issues.
 
Forum Moderator
Characters
Paranoia
Platform
Android, PC
#2
Even though it's not officially supported, some players run v&h on a debian/ubuntu/mint Linux system (thanks to wine).

Most likely MTR is already pre-installed on your system, otherwise you'll find MTR in your repository and can install it from there with that graphical frontend. But if you for whatever reason want to install that tool using your terminal (my preferred way), than just open a terminal and type "sudo apt-get install mtr". The system will ask you for your password and the installation will be done in a few seconds.

After that program is installed, just type "mtr IPadress" (pls type one of the server IPs from the posting above instead of IPadress) and hit the enter key. Now you see all the output a developer needs. Just copy/paste or provide a screenshot. Thank you.

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For users of fedora the package manager is named yum (yum install mtr), arch users have pacman (pacman -S mtr), and so on and so forth. But if you are using one of those systems, one could assume you know how to obtain trace routes or where to find help. (y)
 
Last edited
#5
Thanks Very much Ivar!

When I run the program with moconnect.net as host, I see no information. Both when I was having problems connecting to the servers and now that my problem is gone.
 
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