Mad Otter Games
In some circumstances you may be asked to provide us with V&H launcher log files. These are separate from the game logs, and can be retrieved by doing the following:
- Navigate to the V&H game folder. If you are not using Steam, you can do this by right-clicking the V&H shortcut and click Properties, then the button that says "Open File Location". If you are using Steam, you can right-click on the game in your Steam library, choose Properties, then Local Files, then "Browse Local Files".
- In this folder you may find a number of files which start with "VHPatcher", "VHLauncher" or "tmpPatch", and all end in ".log". These are all the files we need.
- Copy these files to an easily accessible place (e.g. your desktop) and then upload them to us - usually the easiest way is to attach them in an email.